![]() ![]() This will allow the support representative to access this computer at a later time, even if the computer is unattended. During a Support Session A Jump Client may be installed ad-hoc during a support session. These two methods of installation are outlined below. Alternatively, an administrator can mass-deploy Jump Clients for a larger rollout. During a Bomgar support session, a Jump Client can be installed ad-hoc by the representative. If more Jump Clients are needed, contact Bomgar Technical Support.ĭeploy Jump Clients During a Support Session or Prior to Support There are two ways to install a Jump Client. See the Virtual Appliance Sizing Guidelines. Virtual Appliance Depends on allocated resources. Bomgar Jump Clients are not limited by license count instead, they are limited by hardware as described below. By pre-installing Jump Clients on remote systems, a user can establish sessions with unattended Windows, Mac, and Linux computers. Jump Clients are persistently connected to the appliance, thus helping you reach systems on remote networks anywhere in the world. The remote computer does not need to reside on a known network. A Jump Client is an installable application that enables a user to access a remote computer, regardless of its location. Because Bomgar Remote Support is licensed per active representative and not per remote system, Jump Technology is a cost-effective way to reach every device in your enterprise. Jump Technology is integral to the Bomgar software offerings. Remote Support Jump Client Guide: Unattended Access to Systems in Any Network With Bomgar Jump Technology, a user can access and control remote, unattended computers in any network. Passive Jump Clients Create Jump Policies to Apply to Jump Clients Create a Jump Policy Manage Jump Client Access Jump Client Access Use Cases Start a Support Session through a Jump ClientĪppendix: Jump Client Error Message ReferenceĬONTACT BOMGAR | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA) Installation on Headless Linux Systems Configure Jump Client Settings Active vs. Table of Contents Remote Support Jump Client Guide: Unattended Access to Systems in Any Networkĭeploy Jump Clients During a Support Session or Prior to Support BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation other trademarks shown are the property of their respective owners. ![]()
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